Terms of Service
Last updated: December 2024
1. Acceptance of Terms
By accessing and using MaphamConnect ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
MaphamConnect is a comprehensive marketplace platform that connects users with local service providers across Manipur. Our platform allows users to:
- Discover local services across various categories
- Search and filter services by location, category, and preferences
- View detailed information about service providers
- Read and write reviews about services
- Contact service providers directly
3. User Accounts
3.1 Account Creation
To access certain features of the Service, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain the security of your account credentials
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
3.2 Account Termination
We reserve the right to suspend or terminate accounts that violate these terms or engage in harmful behavior.
4. User Conduct
Users agree not to:
- Post false, misleading, or defamatory content
- Violate any applicable laws or regulations
- Engage in harassment or discriminatory behavior
- Attempt to gain unauthorized access to the platform
- Use automated systems to access the service
- Interfere with the platform's operation
5. Content and Reviews
5.1 User-Generated Content
Users may post reviews, comments, and other content. By posting content, you grant MaphamConnect a non-exclusive, royalty-free license to use, modify, and display such content.
5.2 Content Guidelines
All content must be:
- Truthful and based on genuine experiences
- Respectful and appropriate
- Free from personal information of others
- Compliant with applicable laws
5.3 Content Moderation
We reserve the right to review, modify, or remove content that violates our guidelines.
6. Service Provider Listings
Service providers are responsible for:
- Maintaining accurate business information
- Providing quality services as advertised
- Complying with all applicable business regulations
- Responding to user inquiries professionally
7. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
8. Disclaimers
8.1 Service Availability
We strive to maintain service availability but cannot guarantee uninterrupted access. The service is provided "as is" without warranties.
8.2 Third-Party Services
MaphamConnect is a platform that connects users with independent service providers. We do not:
- Employ or directly control service providers
- Guarantee the quality of services provided
- Take responsibility for disputes between users and providers
9. Limitation of Liability
To the maximum extent permitted by law, MaphamConnect shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- Actions or omissions of third-party service providers
- Technical issues or service interruptions
10. Intellectual Property
The MaphamConnect platform, including its design, functionality, and content, is protected by intellectual property laws. Users may not:
- Copy, modify, or distribute our proprietary content
- Use our trademarks without permission
- Reverse engineer our technology
11. Changes to Terms
We reserve the right to modify these terms at any time. Users will be notified of significant changes, and continued use constitutes acceptance of the updated terms.
12. Governing Law
These terms are governed by the laws of India. Any disputes shall be resolved in the courts of Manipur, India.
13. Contact Information
For questions about these terms, please contact us at:
Email: legal@maphamconnect.com
Address: MaphamConnect, Imphal, Manipur, India
14. Severability
If any provision of these terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.